Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) form a legally binding agreement between you (individually or on behalf of an organization) and Pontis Inc., a Delaware corporation (“we,” “our,” or “us”), governing your access to and use of the Oriyn platform and any related tools, APIs, interfaces, and documentation (collectively, the “Service”).

If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Definitions

• “Service” means the Oriyn platform and all associated products, tools, APIs, and documentation made available by us, as they exist now or as they may evolve over time.
• “Customer Data” means data you provide, connect, or make accessible to the Service, including data sourced from third-party integrations.
• “Account” means the account you create to access the Service.
• “User” means any individual accessing the Service under your Account.
• “Subscription” means a paid plan granting access to the Service under agreed pricing terms.

3. Use of the Service

3.1 Permitted Use

You may use the Service for your internal business purposes. You may not resell, sublicense, or offer the Service as a standalone product to third parties without our prior written consent.

3.2 Account Responsibilities

You are responsible for all activity under your Account and for maintaining the security of your credentials. Notify us immediately at shivam@oriyn.ai if you suspect unauthorized access.

3.3 Acceptable Use

You agree not to:

• Use the Service in violation of any applicable law or regulation;
• Reverse engineer, decompile, or attempt to extract source code from the Service;
• Introduce malicious code or conduct unauthorized automated access;
• Transmit or store unlawful, infringing, or harmful content through the Service;
• Circumvent access controls, usage limits, or security measures;
• Use the Service to develop a competing product or service.

4. Customer Data

You retain ownership of all Customer Data you provide to the Service. By using the Service, you grant us a limited, non-exclusive license to access and process your Customer Data solely to provide and improve the Service.

You represent and warrant that: (a) you have the rights necessary to share Customer Data with us; (b) your Customer Data does not violate any third-party rights; and (c) where required, you have obtained all necessary consents from individuals whose data you provide.

We do not sell Customer Data to third parties. We process Customer Data in accordance with our Privacy Policy.

5. Intellectual Property

The Service and all underlying software, models, algorithms, and content are owned by Pontis Inc. and protected by applicable intellectual property laws. These Terms do not transfer any ownership rights to you.

You retain ownership of your Customer Data and any outputs you export from the Service. We may use aggregated, de-identified, and anonymized data derived from use of the Service to develop and improve our products, provided such data cannot reasonably identify you or your users.

6. Subscriptions, Fees, and Payment

Certain features require a paid Subscription. Fees are as stated in the applicable order form or pricing page. All fees are non-refundable except as expressly stated or required by law.

We may update pricing with reasonable notice. Continued use after a price change constitutes acceptance of new pricing. We may suspend or terminate access for non-payment.

7. Confidentiality

Each party agrees to hold the other’s Confidential Information in strict confidence and not to use or disclose it except as necessary to perform obligations under these Terms. “Confidential Information” excludes information that is publicly known, independently developed, or received from a third party without restriction.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

Outputs and recommendations generated by the Service are advisory. They should not be relied upon as the sole basis for business decisions.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.

OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED THE FEES YOU PAID IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Pontis Inc. and its officers, directors, employees, and agents from any claims, losses, or expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your Customer Data; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party rights.

11. Term and Termination

These Terms remain in effect until terminated. You may terminate your Account at any time by contacting us. We may suspend or terminate your Account immediately for breach of these Terms, non-payment, or as required by law.

Upon termination, access to the Service ceases. We will retain Customer Data for a reasonable period to allow export, then delete it in accordance with our data retention policies.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, USA. Any dispute will first be subject to good-faith negotiation. If unresolved, disputes will be submitted to binding arbitration under the rules of the American Arbitration Association, conducted in Delaware.

Either party may seek equitable relief in any court of competent jurisdiction to protect intellectual property or confidential information.

13. Changes to These Terms

We may update these Terms over time. We will provide notice of material changes via email or within the Service at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

14. General

• Entire Agreement: These Terms, together with our Privacy Policy and any applicable order forms, constitute the entire agreement between you and us.
• Severability: If any provision is unenforceable, the remaining provisions remain in effect.
• Waiver: Failure to enforce any right is not a waiver of that right.
• Assignment: You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or asset sale.
• Force Majeure: Neither party is liable for delays caused by events beyond their reasonable control.